Prolific Payment Delay ?

Hey , I know i'm not the first one to face this problem but i requested my first payment like 2 days ago and still didn't get anything. since then this message has been showing up on my account ' Your account is currently under review and your payment has been paused for the moment. If there are discrepancies in your prescreening or verification please update them or contact us ' p.s : talked to support also but still no reply