"Sorry you do not qualify for survey" - constant message for every survey I try to enter

Ever since Swagbucks updated their terms of service, I have been almost completely unable to answer surveys.

They constantly terminate with the message "Sorry you do not qualify for survey."

Swagbucks has been whitelisted in my ad blocker, but I turned it off entirely just in case, yet it still happens. I have tried a different browser. I have cleared my cookies. And I just keep bounced back from surveys. I haven't received any notifications from being banned from gold surveys or anything like that. I've been doing surveys for almost 10 years and I have never experienced any problems like these.

Am I doing something wrong? Do I need to contact support over this? I'm really at a loss to understand what's going on.