Never Received Paypal Payout - How to start a ticket?

I've now had two Paypal redemptions not show up in my account. The first one happened while I was in the process of changing emails on everything so I thought that may have been the problem. But I just had a $25 redemption never show up in my Paypal account.

I received the automated email from Swagbucks over 10 days ago that the funds were sent but nothing ever showed up in Paypal. How do I start a support ticket? It looks like my only options within the card section are to mark it used or resend the email. I already tried resending the email but that didn't do anything to make the funds appear in my Paypal account.